Chapter 5: Troubleshooting ❖ 5-1
Troubleshooting Chapter 5
Printer Problems ................................................................ 5-2
Printer Operation Problems ............................................. 5-2
Print Quality Problems .................................................... 5-7
Paper Jams ...................................................................... 5-10
What Causes a Paper Jam? ........................................... 5-10
Clearing Paper Jams ..................................................... 5-11
Possible Paper Jam Areas .............................................. 5-12
To Clear a Jam in the Input Tray ................................... 5-14
To Clear a Jam in the Manual Feed Slot ........................ 5-15
To Clear a Jam in the Output Bin .................................. 5-16
To Clear a Jam in Tray 2 .............................................. 5-17
Common Error Messages ................................................. 5-18
To Cancel the Current Print Job .................................... 5-24
To Reset the Printer and Cancel the Print Job ................ 5-25
