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10 RCS In-Ceiling Manual Earthquake Sound Corp. | www.earthquakesound.com
10 Year Limited Warranty
RCS In-Ceiling (10) year limited warranty:
Earthquake warrants the original purchaser that the speaker or amplifier
(product) is free from defects in material and workmanship, under normal
and proper use, for a period of ten (10) years from the date of purchase (as
shown on the original bill of sale with serial number affixed/written on it). The
ten (10) year warranty period is valid only if the product is properly installed
by an Earthquake authorized party, and the warranty registration card is
properly filled out and sent to Earthquake Sound Corporation. If the product
is installed by a non-authorized dealer, a thirty (30) day warranty period
applies.
(A) Ten (10) year limited warranty guidelines: (If installed by an authorized
Earthquake dealer)
First year: Earthquake pays for labor, parts, and ground freight
(only in US mainland) back to customer.
Second to Tenth year: Earthquake pays only for labor. Customer
must pay for parts and freight both ways.
(B) Warning:
• Products (sent for repair) that are tested by Earthquake
technicians and deemed to have no problem, will not be covered
by the limited warranty. Customer will be charged a minimum of
one (1) hour of labor (ongoing rates) plus shipping charges back
to customer.
• Each product sent for repair must be packaged in its original
packaging. Otherwise, there will be repackaging charge in
addition to labor, parts and shipping charges.
(C) Earthquake agrees to repair or replace - at our option - all such defective
products/parts subject to the following provisions:
• Defective products/parts have not been altered or repaired by
other than an Earthquake factory approved technician.
• Products/parts are not subjected to negligence, misuse, improper
use, or accident, damaged by improper line voltage, used with
incompatible products, or have its serial number or any part of it
altered, defaced or removed, or have been used in any way that is
contrary to Earthquake’s written instructions.
(D) Warranty Limitations:
Earthquake warranty does not cover products that have been modified or
abused. Including but not limited to the following:
• Damages to speaker cabinet and cabinet finish due to misuse,
abuse, or use of improper use of cleaning materials/methods.
• Bent speaker frame, broken speaker connectors, holes in speaker
cone, surround & dust cap, burnt speaker voice coil.