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Information you should know
For reference
Before asking for repairs
Slight differences in operation can sometimes be mistaken for malfunctions, so check the
following table before asking for any repairs.
If the following fail to solve the problem, contact the place of purchase.
Problem Possible reason Corrective action
The screen is dark for a brief period
when the power is turned on at low
temperatures.
This is a characteristic of LCDs.
This is not a malfunction. Wait for a
brief period.
The display is distorted for a brief
period after the power is turned on.
This is a characteristic of LCD
backlighting.
This is not a malfunction. The display
will stabilize after a brief period.
No sound comes out.
Volume is poorly adjusted or MUTE is
functioning.
Press the volume switch and check
volume. Or cancel MUTE.
Sound comes out of only one side
(left or right, front or back).
A speaker cord is disconnected.
Check the connections of the speaker
cords.
Volume is poorly adjusted.
Check the left/right volume
adjustments.
Sound quality does not change even
after making adjustments.
The adjusted audio quality is not
included in the radio broadcast or
disc.
Check by changing the radio station
or disc.
A CD/DVD will not go into the deck.
Power is not turned on.
Turn the vehicle ignition switch to
[ACC] or [ON].
A disc is already inserted and you are
trying to insert a second disc.
Eject the previously inserted CD/DVD
and insert the preferred CD/DVD.
A CD/DVD cannot be played.
There is water condensation in the
deck.
Do not use the deck for a while and
then try using it again. (Refer to
pages 17 and 18.)
There is a large scratch or warp in the
CD/DVD.
Insert a different CD/DVD.
The CD/DVD is very dirty.
Clean the CD/DVD.
(Refer to page 18.)
The CD/DVD is upside down.
Insert the CD/DVD with the proper
orientation. (Refer to page 18.)
A non-supported type of CD/DVD has
been inserted.
Insert a CD/DVD that is supported by
the deck. (Refer to pages 17 and 18.)
A / is not
displayed on the screen.
The CD changer is not completely
connected.
Check the connections to the CD
changer.
Audio is output, but not video.
The screen has been turned off with
the screen OFF button.
Press or .
(Refer to page 34.)
Audio is output, but not DVD video.
(With vehicle stopped.)
The parking brake has not be set. Set the parking brake.
Neither video nor audio is output.
The vehicle ignition switch has not
been turned on.
Turn the vehicle ignition switch to
[ACC] or [ON].
The connection cord is not
completely connected.
Check the connections to each
connection cord.
There is a point of light on the display.
At least 99.99% of the pixels on the
LCD panel are effective, but it is
possible that 0.01% of the pixels may
not light or may stay lighted.
This is not a defect, so please use the
deck in this condition.
CDCH1 CDCH2
CONT NAVI