Filter
Top Products
Have the following information available when you call:
●
Monitor model number (located on label on back of monitor)
●
Monitor serial number (located on label on back of monitor or in the OSD display in the
Information menu)
●
Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware configuration
●
Name and version of hardware and software you are using
Locating the Rating Label
The rating label on the monitor provides the product number and serial number. You may need these
numbers when contacting HP about your monitor model.
The rating label is on the back of the monitor.
30 Appendix A Troubleshooting