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12
TROUBLESHOOTING
Symptom
Remedy
Sound cannot be heard. • Adjust the volume to the optimum level.
• Check the cords and connections.
• Be sure the rear ground terminal connected to the car’s chassis
are using shorter and thicker cords.
“MISWIRING CHK WIRING THEN
RESET UNIT” / “WARNING CHK
WIRING THEN RESET UNIT”
appears and no operations can
be done.
Check to be sure the terminals of the speaker wires are
insulated properly, then reset the unit. If this does not solve the
problem, consult your nearest service center.
Source cannot be selected.
Check the [SRC SELECT] setting. (
➜
4)
Radio reception is poor. / Static
noise while listening to the radio.
• Connect the antenna firmly.
• Pull the antenna out all the way.
Correct characters are not
displayed.
This unit can only display uppercase letters, numbers, and a
limited number of symbols.
“PLEASE” and “EJECT” appear
alternately.
Press
0
, then insert the disc correctly.
“IN DISC” appears. Make sure nothing is blocking the loading slot when you eject
the disc.
Disc cannot be ejected. Press and hold
0
to forcibly eject the disc. Be careful not to
drop the disc when it is ejected.
Playback order is not as
intended.
The playback order is determined by the file name (USB) or the
order in which files were recorded (disc).
Elapsed playing time is not
correct.
This depends on the recording process earlier.
“NOT SUPPORT” appears and
track skips.
Check whether the track is a playable format. (
➜
11)
“CANNOT PLAY” flashes and/
or connected device cannot be
detected.
• Check whether the connected device is compatible with this
unit and ensure the files are in supported formats. (
➜
11)
• Reattach the device.
“READING” keeps flashing. • Do not use too many hierarchical levels and folders.
• Reload the disc or reattach the USB device.
Symptom
Remedy
The iPod/iPhone does not
turn on or does not work.
• Check the connection between this unit and iPod/iPhone.
• Detach and reset the iPod/iPhone using hard reset.
• Check whether the [IPOD SWITCH] setting is appropriate. (
➜
4)
Pandora®
“ADD ERROR” /
“SEARCH ERR”
New station creation is unsuccessful.
“CHK DEVICE” Check the Pandora
®
application on your device.
“NO SKIPS” The skip limit has been reached.
“NO STATIONS” No registered station is found.
“STATION LIM” The number of registered stations has reached it’s limit. Retry after
deleting an unnecessary station in your device.
“UPGRADE APP” Make sure you have installed the latest version of the Pandora
®
application on your device.
SiriusXM™
“CH LOCKED” The selected channel is locked. Enter the correct pass code to unlock.
(
➜
9)
“CHAN UNSUB” The selected channel is unsubscribed. Call 1-866-635-2349 to
subscribe.
“CHAN UNAVAIL” The selected channel is unavailable.
“CHK ANTENNA” Check the antenna and its connection are in good condition.
“CHECK TUNER” Make sure the SiriusXM Connect Vehicle Tuner is connected to the
unit.
“NO SIGNAL” Make sure the antenna is mounted outside the vehicle.
“SUBSCRIPTN UPDATED
– ENTER TO CONTINUE.”
Your subscription is updated. Press the volume knob to continue.
“WRONG CODE”
Make sure you have entered the correct pass code. (
➜
9)
If you have any troubles, try the following:
1 Check TROUBLESHOOTING
2 Reset the unit (
➜ 3)
3 Contact (USA only)
Call: 1-800-252-5722 ( or ) visit: http://www.jvc.com
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