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Troubleshooting
Symptom Remedy/Cause
General
Sound cannot be heard from the speakers. Adjust the volume to the optimum level. / Make sure the unit is not
muted/paused. (page 6) / Check the cords and connections.
The unit does not work at all. Reset the unit. (page 3)
“AUX IN/ EXT IN” cannot be selected. Check the <Source Select> setting. (page 29)
Sound is sometimes interrupted while
listening to an external component
connected to the auxiliary input jack.
Check to be sure the recommended stereo mini plug is used for
connection. (page 24)
Nothing appear on the display. Check the <Color Setup> setting. (page 27)
The correct characters are not displayed
(e.g. album name).
This unit can only display letters (capital:
A
–
Z
, small:
a
–
z
),
numbers (
0
–
9
), and a limited number of symbols. (page 8)
FM/AM
SSM automatic presetting does not work. Store stations manually.
Static noise while listening to the radio. Connect the antenna firmly.
“AM” cannot be selected. Check the <Source Select>
=
<AM Source> setting. (page 29)
Disc playback
Disc cannot be played back. Insert the disc correctly.
CD-R/CD-RW cannot be played back and
track cannot be skipped.
Insert a finalized CD-R/CD-RW (finalize with the component which
you used for recording).
Disc sound is sometimes interrupted. Stop playback while driving on rough roads. / Change the disc. /
Check the cords and connections.
“No Disc” appears on the display. Insert a playable disc into the loading slot.
“Please Eject“ appears on the display. This occurs sometimes due to over-heating. Eject the disc or change
to another playback source.
“In Disc” appears on the display. The disc cannot be ejected properly. Make sure nothing is blocking
the loading slot.
MP3/WMA playback
Disc cannot be played back. Use a disc with MP3/WMA tracks recorded in a format compliant
with ISO 9660 Level 1, Level 2, Romeo, or Joliet. / Add the
extension code <.mp3> or <.wma> to the file names.
Noise is generated. Skip to another track or change the disc.
“Reading” keeps flashing on the display. A longer readout time is required. Do not use too many hierarchical
levels and folders.
Tracks do not play back in the order you
have intended them to play.
The playback order is determined when the files are recorded.
The elapsed playing time is not correct. This sometimes occurs during playback. This is caused by how the
tracks are recorded on the disc.
EN02-35_KD-R820BT[J]2.indd 30EN02-35_KD-R820BT[J]2.indd 30 1/7/11 4:42:02 PM1/7/11 4:42:02 PM