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Symptom Remedy/Cause
Satellite radio (only for KW-AVX840)
“CALL 1-888-539-SIRIUS TO SUBSCRIBE”
appears on the screen.
SIRIUS Satellite Radio is connected but does not have an
active subscription. For information on how to subscribe,
☞ page 31.
“Acquiring Signal” or “NO SIGNAL” appears
on the screen.
Make sure your Satellite Radio antenna is mounted outside
the vehicle. Move vehicle to an area with a clear view of
the sky.
“No Antenna” or “CHECK ANTENNA” appears
on the screen.
Check your satellite radio antenna connection and be sure
it is firmly attached.
“Invalid channel” appears on the screen
for about 5 seconds, then returns to the
previous display when listening to the
SIRIUS Satellite radio.
No broadcast on the selected channel.
Select another channel or continue listening to the
previous channel.
“CH–––” or “CHANNEL UNAVL” appears on
the screen for about 2 seconds, then returns
to the previous channel while listening to
the XM Satellite radio.
Selected channel is no longer available or is unauthorized.
Select another channel or continue listening to the
previous channel.
No information appears on the screen. No text information for the selected channel.
“UPDATING” or “UNAUTH” appears on the
screen and no sound can be heard.
The receiver is updating the channel information and
it takes a few minutes to complete.
“OFF AIR” appears on the screen while
listening to the XM Satellite radio.
Selected channel is not broadcasting at this time. Select
another channel or continue listening to the previous
channel.
“LOADING” appears on the screen while
listening to the XM Satellite radio.
The unit is loading the channel information and audio. Text
information is temporarily unavailable.
“Reset08” appears on the screen. Reconnect this unit and the Satellite radio correctly and
reset the unit.
Satellite radio does not work at all. Reconnect the Satellite radio after a few seconds.
HD Radio reception (Only for KW-
AVX840)
• Sound quality changes when receiving HD
Radio stations.
Fix the reception mode either to <DIGITAL> or
<ANALOG>. ( ☞ page 35)
• No sound can be heard. • <ANALOG> is selected when receiving all digital
broadcast of HD Radio station. Select <DIGITAL> or
<AUTO>. ( ☞ page 35)
• <DIGITAL> is selected when receiving weak digital
signals or receiving conventional radio broadcast. Select
<ANALOG> or <AUTO>. ( ☞ page 35)
• “Reset08” appears on the screen. Reconnect this unit and the HD Radio tuner box correctly,
then reset the unit.
EN_KW-AVX840JJW.indb 68EN_KW-AVX840JJW.indb 68 11/01/19 13:1911/01/19 13:19