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Error message list
If an error occurs while using the unit, a message
appears. Take appropriate action according to the
following message/remedy/cause list.
“No Signal”/“No Video Signal”:
• Start playback on the external component
connected to the AV-IN1 or iPod/AV-IN2 input
terminal.
• Start playback on the smartphone connected to
HDMI/MHL input terminal.
• Check the cords and connections.
• Signal input is too weak.
“Miswiring DC Offset Error”/“Warning DC Offset
Error”:
• A speaker cord has shorted or it has come into
contact with the car chassis. Wire or insulate the
speaker cord as appropriate, then reset the unit.
(Pages3 and 58)
“Parking off”:
• No playback picture is shown when the parking
brake is not engaged.
“Authorization Error”:
• Check whether the connected iPod/iPhone is
compatible with this unit. (Page65)
“USB Device Error”:
• The USB power voltage is abnormal.
• Turn off and turn on the unit.
• Connect another USB device.
“Panel Mecha Error”:
• The panel does not work properly. Reset the unit.
“No Navigation”:
• No navigation unit is connected.
“Connection Error”:
• The device is registered but the connection has
failed. Connect the registered device. (Page37)
“Please Wait...”:
• The unit is preparing to use the Bluetooth
function. If the message does not disappear, turn
off and turn on the unit, then connect the device
again (or reset the unit).
“No Voice Device”:
• The connected mobile phone does not have a
voice recognition system.
“No Data”:
• No phone book data is contained in the connected
Bluetooth phone.
“Initialize Error”:
• The unit has failed to initialize the Bluetooth
module. Try the operation again.
“Dial Error”:
• Dialing has failed. Try the operation again.
“Hung Up Error”:
• The call has not ended yet. Park your car, and use
the connected mobile phone to end the call.
“Pick Up Error”:
• The unit has failed to receive a call.
“Antenna Error”:
• The aerial has a short-circuit and the protective
circuit has activated.
• Check the Digital Radio aerial . If a passive aerial
without a booster is used, set aerial power to
“OFF”.
Troubleshooting
What appears to be trouble is not always serious.
Check the following points before calling a service
center.
• For operations with the external components,
refer also to the instructions supplied with the
adapters used for the connections (as well as
the instructions supplied with the external
components).
RGeneral
No sound comes out of the speakers.
• Adjust the volume to the optimum level.
• Check the cords and connections.
No picture is displayed on the screen.
• Turn on the screen. (Page8)
The unit does not work at all.
• Reset the unit. (Page3)
The remote controller* does not work.
• Replace the battery.
* Purchase KNA-RCDV331 separately.
REFERENCESREFERENCES