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Frequently Asked Questions
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57
Problem Actions
Screen
Chaotic image, noisy
●
Change the setting of [P-NR] in the Picture Menu (to remove noise).
(p. 21)
●
Check nearby electrical products (car, motorcycle, fluorescent lamp).
No image can be
displayed
●
Is [Colour] or [Contrast] in the Picture Menu set to the minimum?
(p. 21)
Blurry or distorted
image
(no sound or low
volume)
●
Reset channels (p. 28)
Unusual image is
displayed
●
Turn the TV Off with Mains power On / Off switch, then turn it On
again.
Sound
No sound is produced
●
Is “Sound Mute” active? (p. 11)
●
Is the volume set to the minimum?
Sound level is low or
sound is distorted
●
Sound signal reception may be deteriorated.
●
Set [MPX] in the Sound Menu to [Mono] (p. 24)
HDMI
Sound is unusual
●
Set the sound setting of the connected equipment to “2ch L.PCM”.
●
Check the [HDMI1 / 2 / 3 Input] setting in the Sound Menu. (p. 24)
●
If digital sound connection has a problem, select analogue sound
connection. (p. 51)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
●
Check that the HDMI cable is connected properly. (p. 41, 47 - 49)
●
Turn the TV and equipment Off, then turn them On again.
●
Check the input signal from the equipment. (p. 52)
●
Use an equipment compliant with EIA/CEA-861/861B.
Other
The TV goes into
Standby mode
●
Auto power standby function is activated.
●
The TV enters Standby mode about 30 minutes after analogue
broadcasting ends.
The remote control
does not work or is
intermittent
●
Are the batteries installed correctly? (p. 8)
●
Has the TV been switched On?
●
Point the remote control directly at the front of the TV
(within about 7 m and a 30 degree angle from the front of the TV).
●
Place the TV away from sunshine and do not let other sources of
bright light to shine on the TV’s remote control signal receiver.
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