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13 Troubleshooting
Warning
• Never remove the casing of this product.
To keep the warranty valid, never try to repair
the product yourself.
If you encounter problems when using this
product, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page (www.
philips.com/support). When you contact the
Consumer Care, make sure that the product
is nearby and the model number and serial
number are available.
No power
• Make sure that the AC power cord is
properly connected.
• Make sure that there is power at the AC
power outlet.
No sound
• Adjust the volume.
• When listening to an external device, make
sure that the external device is not muted.
Noresponsefromtheproduct
• Make sure that the power is available.
• Turn off the product, and then turn it on
again.
Poor radio reception
• Due to the interference from other
electrics or building obstacles, the signals
become weak. Move the product to a
place free of interference.
• Make sure that the antenna is fully extended.
Adjust the position of the antenna.
Clock/alarmsettingiserased.
• Power has been interrupted, or the AC
power adaptor has been disconnected.
• Set the clock/alarm again.