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Troubleshooting
Symptom Cause Action
The display
automatically
returns to the
ordinary dis-
play.
You did not per-
form any opera-
tion within about
30 seconds.
Perform operation
again.
The repeat play
range changes
unexpectedly.
Depending on
the repeat play
range, the se-
lected range may
change when se-
lecting another
folder or track, or
when fast for-
warding/rever-
sing.
Select the repeat
play range again.
A subfolder is
not played
back.
Subfolders can-
not be played
when FOLDER
(folder repeat) is
selected.
Select another re-
peat play range.
NO XXXX ap-
pears when a
display is chan-
ged (NO TITLE,
for example).
There is no text
information em-
bedded.
Switch the display
or play another
track/file.
The display is
illuminated
when the unit
is turned off.
Demo mode is
on.
! Press
to can-
cel demo mode.
! Turn off the
demo display set-
ting.
The unit is mal-
functioning.
There is inter-
ference.
You are using a
device, such as a
cellular phone,
that transmits
electric waves
near the unit.
Move electrical de-
vices that may be
causing the inter-
ference away from
the unit.
Error messages
When you contact your dealer or your nearest
Pioneer Service Center, be sure to note the
error message.
Built-in CD Player
Message Cause Action
ERROR-11, 12,
17, 30
The disc is dirty. Clean the disc.
The disc is
scratched.
Replace the disc.
ERROR-10, 11,
12, 15, 17, 30,
A0
There is an elec-
trical or mechan-
ical error.
Turn the ignition
switch OFF and
back ON, or switch
to a different
source, then back
to the CD player.
ERROR-15 Theinserted disc
is blank
Replace the disc.
ERROR-23 Unsupported CD
format
Replace the disc.
FRMT READ Sometimes there
is a delay be-
tween the start of
playback and
when you start to
hear any sound.
Wait until the mes-
sage disappears
and you hear
sound.
NO AUDIO The inserted disc
does not contain
any playable
files.
Replace the disc.
SKIPPED The inserted disc
contains DRM
protected WMA
files.
Replace the disc.
PROTECT All the files on
the inserted disc
are embedded
with DRM.
Replace the disc.
USB storage device/iPod
Message Cause Action
NO DEVICE When plug and
play is off, no
USB storage de-
vice or iPod is
connected.
! Turn the plug
and play on.
! Connect a com-
patible USB sto-
rage device/iPod.
FRMT READ Sometimes there
is a delay be-
tween the start of
playback and
when you start to
hear any sound.
Wait until the mes-
sage disappears
and you hear
sound.
En
18
Appendix
Additional Information
Message Cause Action
NO AUDIO There are no
songs.
Transfer the audio
files to the USB
storage device and
connect.
The connected
USB storage de-
vice has security
enabled
Follow the USB
storage device in-
structions to dis-
able the security.
SKIPPED The connected
USB storage de-
vice contains
WMA files em-
bedded with
Windows Med-
iaä DRM 9/10
Play an audio file
not embedded with
Windows Media
DRM 9/10.
PROTECT All the files in the
USB storage de-
vice are em-
bedded with
Windows Media
DRM 9/10
Transfer audio files
not embedded with
Windows Media
DRM 9/10 to the
USB storage de-
vice and connect.
N/A USB The connected
USB storage de-
vice is not sup-
ported by this
unit.
! Connect a USB
Mass Storage
Class compliant
device.
! Disconnect your
device and replace
it with a compati-
ble USB storage
device.
Message Cause Action
CHECK USB The USB connec-
tor or USB cable
has short-
circuited.
Check that the
USB connector or
USB cable is not
caught in some-
thing or damaged.
The connected
USB storage de-
vice consumes
more than 500
mA (maximum
allowable cur-
rent).
Disconnect the
USB storage de-
vice and do not
use it. Turn the
ignition switch to
OFF, then to ACC
or ON and then
connect only com-
pliant USB storage
devices.
The iPod oper-
ates correctly but
does not charge
Make sure the con-
nection cable for
the iPod has not
shorted out (e.g.,
not caught in
metal objects).
After checking,
turn the ignition
switch OFF and
back ON, or dis-
connect the iPod
and reconnect.
ERROR-19 Communication
failed.
! Perform one of
the following op-
erations.
–Turn the ignition
switch OFF and
back ON.
–Disconnect the
USB storage de-
vice.
–Change to a dif-
ferent source.
Then, return to the
USB source.
! Disconnect the
cable from the
iPod. Once the
iPod's main menu
is displayed, recon-
nect the iPod and
reset it.
iPod failure Disconnect the
cable from the
iPod. Once the
iPod's main menu
is displayed, recon-
nect the iPod and
reset it.
En
19
English
Appendix
Additional Information
<CRD4525-A/N>10