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AVC MULTIMEDIA (“AVC”) makes the following limited warranty. This limited warranty extends to the
original consumer purchaser and is limited to non-commercial use of the product.
One Year Parts & Labor Warranty
AVC products purchased in the United States are warranted to be free from defects in materials or
workmanship for a period of one year from the date of their original retail purchase. If the unit fails to
conform to this warranty, we will service the product using new or refurbished parts and products, at AVC’s
sole discretion.
During a period of one year from the effective warranty date, AVC will provide, when needed,
service labor to repair a manufacturing defect at its designated Service Center. To obtain warranty
service in the United States, you must first call our Customer Support Center at 1-800-506-5746 or
1-877-252-6873, during the hours listed in the box below. The determination of service will be made by
AVC Customer Support. PLEASE DO NOT RETURN YOUR UNIT TO AVC WITHOUT PRIOR AUTHORIZATION.
New or remanufactured replacements for defective parts or products will be used for repairs by AVC at
its designated Service Center for one year from the effective warranty date. Such replacement parts or
products are warranted for an additional one year from the date of repair or replacement. The Customer
will be required to ship the unit to the Service Center indicated at the time Customer Support is contacted
to make the necessary repairs. The customer is responsible for all transportation charges to the service
facility.
Packaging and Shipping Instruction
When you send the product to the AVC service facility you must use the original carton box and packing
material or an equivalent as designated by AVC.
LIMITED WARRANTY
Your Responsibility
(1) You must retain the original sale receipt to provide proof of purchase.
(2) These warranties are effective only if the product is purchased and operated in the U.S.A. or Canada.
(3) Warranties extend only to defects in material or workmanship, and do not extend to any product or
parts which have been lost or discarded, or damage to product or parts caused by misuse, accident,
improper operation or maintenance, or use in violation of instructions provided with the product, or
to product which has been altered or modified without authorization of AVC, or to products or parts
thereof which have had the serial number removed or changed.
Limited Warranty
ENGLISH IB.indd 22 6/24/2009 10:19:18