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Troubleshooting
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Top Page > Troubleshooting > Broadcast Reception Symptoms
Broadcast Reception Symptoms
Check these things first to troubleshoot your TV reception.
Ghosting or double images appear.
Only snow noise or a black picture appears on the screen.
There is picture or sound noise when viewing a TV channel.
Noisy picture.
Some channels are blank.
Poor reception or poor picture quality with digital terrestrial broadcasts.
You cannot view digital channels.
Poor reception or poor picture quality with satellite broadcasts. (Satellite compatible models only)
You cannot view satellite channels. (Satellite compatible models only)
Not all channels are tuned.
Check these things first to troubleshoot your TV reception.
Make sure that the antenna (aerial) cable is firmly connected to the TV.
- Make sure that the antenna (aerial) cable is not loose or disconnected.
- Make sure that the centre conductor of the antenna (aerial) cable connector is not bent.
Ghosting or double images appear.
Check cable or antenna (aerial) connections.
Check the antenna (aerial) location and direction.
Set [Motionflow] to [Standard] or [Off]. (For [Motionflow] compatible models only.)
Only snow noise or a black picture appears on the screen.
Check if auto tuning is performed.
Check if the antenna (aerial) is broken or bent.
Check if the antenna (aerial) has reached the end of its serviceable life (3-5 years for normal use, 1-2
years at a seaside location).
There is picture or sound noise when viewing a TV channel.
Perform [Fine Tune]/[AFT] to obtain better picture reception. (Option name differs depending on your
region/country.)
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