Filter
Top Products
41
Other Information
Troubleshooting
If you have a problem with your TV, try the suggestions below. If the problem persists, see
“Contacting Sony” at the end of this section.
General
Problem Possible Remedies
I want to reset the TV
to the factory
settings
❏ Turn on the TV. While holding down on the remote control,
press POWER button on the TV front panel. The TV will turn
itself off, then back on again. Release .
The TV is dirty
❏ Clean the TV with a soft dry cloth. Never use strong solvents
such as thinner or benzine, which might damage the finish of
the cabinet.
I lost the parental
control password
❏ In the password screen, enter the following master password:
4357. After using the master password, you must create a new
password. You cannot use the master to unlock currently
blocked channels.
There is a black box
on the screen
❏ You have selected a text option in the Setup menu (page 40) and
no text is available. To turn off this feature, select Off in the
Caption Vision option. If you were trying to select closed
captioning, select CC1-4 instead of Text1-4.
There was a blackout
or power outage, and
now the TV won't turn
on and the timer LED
is flashing
❏ Press the POWER button on your remote control or on the TV
front panel.
Digital cable box
does not work
❏ Be sure that you have not connected the digital cable box to the
TV’s TO CONVERTER jack. This jack is not compatible with
digital cable boxes.
❏ If you are connecting a VCR and digital cable box using a
splitter, as described in page 14, you must use a special bi-
directional splitter (5~900MHz minimum) that is designed to
work with your digital cable box.