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NWZ-A815/A816/A818.GB.3-270-663-11(1)
Troubleshooting
103
103
Symptom Cause/Remedy
Only a small amount of
data can be transferred to
the player.
There is not enough free space in the built-in flash
memory.
Transfer any unnecessary data back to your
computer to increase free space.
Data that cannot be played on the player is stored on
the player.
If data other than song, video, or photo data is
stored on the player, less data can be transferred.
Transfer back data that cannot be played on the
player to the computer to increase the available
space.
The player becomes
unstable while it is
connected to the
computer.
A USB hub or USB extension cable is being used.
Connecting the player via a USB hub or extension
cable may not work. Connect the player to your
computer using the supplied USB cable.
You cannot delete or
rename the folders.
You cannot delete or rename the “MUSIC,” “MP_
ROOT,” “VIDEO,” “PICTURES,” “PICTURE” and
“DCIM” folders.
Continued
Connection with a computer (continued)
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