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NWZ-A815/A816/A818.GB.3-270-663-11(1)
Troubleshooting
105
105
Messages
Follow the instructions below if a message appears in the display.
Message Meaning Remedy
All group numbers have been
used.
The total number of list
items (except for the
song lists) exceeds the
limit (8,192 items).
The total number of
songs registered in the
playlists has reached
65,535.
Songs exceeding the limit
are stored in “Others.”
If you cannot find a
song, search for it in
the “Others” list first.
If you do not want to
store songs that
exceed the limit in the
“Others” list, delete
unnecessary songs
from the player using
the software you used
to transfer the songs,
or Windows Explorer.
If the total number of
playlists registered to
the player exceeds
65,535, playlists
exceeding this
number cannot be
displayed. Decrease
the number of
playlists (delete the
playlists) using the
software you used to
transfer the playlists.
Cannot complete during
playback. Please pause playback
and then try again.
You are trying to select an
unselectable item during
playback.
Pause playback, and try
the operation again.
Cannot display folders beyond
this level. Place songs in folders
up to the eighth level.
The player cannot play
songs beyond the 8th
folder level. (
page 86)
Move the song(s) beyond
the 8th folder level to a
lesser folder level using
Windows Explorer.
Cannot play; the license is
expired.
The playback limitation
period of the song has
expired.
Update the license
information of songs
using the software used
for transferring.
Cannot play; file format is not
supported.
You are trying to play a
file that cannot be
played on the player.
You transferred an audio
file to video folders by
dragging and dropping.
You cannot play a song in
an unsupported format
file (
page 118).
Place them in folders
under the “MUSIC”
folder.
Continued
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