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10
Troubleshooting and Maintenance
If you have problems with the travel kit, see the suggestions in the table below. If these
don’t help, contact customer support (see the front cover for contact information).
If... Try...
The travel kit won’t turn
on.
Charging the battery completely.-
The travel kit won’t pair
with my phone.
Making sure your phone is in pairing mode. Check your phone’s manual for instructions on
Bluetooth device pairing.
Turning the travel kit o. Wait at least 10 seconds, then turn the travel kit on and try again.
Resetting the travel kit (see page 11).
Making sure your phone supports the Bluetooth headset prole or hands free prole.
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The travel kit paired with
my phone, but I can’t
hear anything through it.
Making sure the call connected and is still active.
Making sure the phone transferred the call to the travel kit. Press and hold
Multi-
function
for 2 seconds to transfer the call.
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I can hear the caller, but
the audio is very weak
or soft.
Turning the speaker volume up.
Moving closer to your phone (if you aren’t carrying it).
Keeping the battery fully charged. (As the battery power starts to run out, the speaker will
get softer.)
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