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4. Dead Pixel Policy
Dead pixels on the TFT LCD panel are sometimes inevitable. ViewEra guarantees that the monitor will be
replaced if the number of dead pixels exceeds 8 pixels within the first year of purchase.
5. Warranty & Customer Service
Warranty
ViewEra warrants the V151, V172, and V191 BN series TFT-LCD monitors for 1 year on LCD panel, 2
years on parts and labor. For detail information, please refer to our website.
(http:// www.viewera.com/warranty.htm)
Customer Service
Contact your ViewEra retailer or ViewEra for customer services.
You may contact ViewEra Customer Service:
1. By Mail: 20526 Carrey Road, Walnut, CA 91789
2. By Telephone: (800)900-6098
3. By Fax: (909)595-3708
4. By E-mail: support@viewera.com
The business hours are 9:00 am – 6:00 pm PST, Mon – Fri.
6. Registration
Warranty starts from the date you purchase the product if you can provide the proof of purchase, like
invoice. To receive the full warranty applicable to your purchase, you need to get on our website to fill out
the online registration form under Support. (quick link - http://www.viewera.com/registration.htm ).