Accessing 3Com Support Services 45
2 Click OK.
3 Click the Support tab.
The Support screen (Figure 15) appears.
Figure 15 Support Screen
■ Click Diagnostics to run the 3Com NIC diagnostic tests.
See “Running the NIC Self-Tests” and “Running the
Echo Test” earlier in this chapter for information on
how to run the 3Com NIC diagnostic tests.
■ Click Release Notes to display customer support
information databases about the OfficeConnect NIC
in three categories: release notes, frequently asked
questions, and the KnowledgeBase.
■ Click BBS Information to display the 3Com BBS
telephone numbers and modem speeds.
■ The http://www.3com.com button displays the
3Com World Wide Web site address.
■ Click Problem Report if you want to generate a
problem report file about an OfficeConnect NIC
problem. You can then e-mail this file to 3Com.
