Telephone Support
A-3
Support from 3Com
If you are unable to receive support from your network supplier, technical
support contracts are available from 3Com.
In the U.S. and Canada, call (800) 876-3266 for customer service.
If you are outside the U.S. and Canada, contact your local 3Com sales
office to find your authorized service provider. For the telephone numbers
see Table A-3.
Support from Your
Network Supplier
If additional assistance is required, contact your network supplier. Many
suppliers are authorized 3Com service partners who are qualified to
provide a variety of services, including network planning, installation,
hardware maintenance, application training, and support services.
When you contact your network supplier for assistance, have the
following information ready:
Q
Diagnostic error messages.
Q
A list of system hardware and software, including revision levels.
Q
Details about recent configuration changes, if applicable.
Table A-3 Telephone Support
Country Telephone Number Country Telephone Number
Australia
(Sydney)
(61) (2) 959 3020 Mexico (525)531 0591
(Melbourne) (61)(3)653 9515 Netherlands (31)(3)40255033
Belgium (32)(2)716 4880 Singapore (65)538 9368
Brazil (55)(11)241 1571 South Africa (27)(11)803 7404
Canada (905)882 9964 Spain (34)(1)383 1700
France (33)(1)698 66800 Sweden (46)(8)632 9100
Germany (49)(89)627 320 Taiwan (886)(2)577 4352
Hong Kong (852)868 9111 United Arab
Emirates
(971)(4)349049
Italy (39)(2)273 02041 U.K. (44)(1628)897 000
Japan (81)(3)3345 7251 U.S. (1)(408)492 1790
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