KL9108 / KL9116 User Manual
152
Troubleshooting
Overview
Operation problems can be due to a variety of causes. The first step in solving
them is to make sure that all cables are securely attached and seated completely
in their sockets.
In addition, updating the product’s firmware may solve problems that have
been discovered and resolved since the prior version was released. If your
product is not running the latest firmware version, we strongly recommend that
you upgrade. See Upgrading the Firmware, page 61, for upgrade details.
Administration
Problem Resolution
After upgrading firmware,
the KL9108 / KL9116 still
appears to be using the old
firmware version.
Delete all temporary Internet files and cookies, close the
Web browser, and then open a new instance of the Web
browser.
After making changes and
checking Reset on exit and
then logging out, the
KL9108 / KL9116 doesn’t
reset after I exit.
Upgrade your browser to IE 6.0.2800.1106 or higher.
After making changes and
checking Reset on exit,
when I log back in the
calendar changes to an
incorrect (much earlier)
date.
Log in from a remote console to automatically recover
the correct date.
If you log in from the local console, go to the
Administration page and reset the calendar to the correct
date (see page 41 and page 59).
