Contents 9
Dell MediaDirect problems . . . . . . . . . . . . 134
Other software problems . . . . . . . . . . . . . 135
Memory Problems . . . . . . . . . . . . . . . . . . . . 136
Network Problems
. . . . . . . . . . . . . . . . . . . 136
Mobile Broadband (Wireless Wide Area
Network [WWAN])
. . . . . . . . . . . . . . . . . 137
Power Problems
. . . . . . . . . . . . . . . . . . . . . 137
Printer Problems
. . . . . . . . . . . . . . . . . . . . 139
Scanner Problems . . . . . . . . . . . . . . . . . . . . 140
Sound and Speaker Problems
. . . . . . . . . . . . . 141
No sound from integrated speakers
. . . . . . . . 141
No sound from external speakers
. . . . . . . . . 141
No sound from headphones . . . . . . . . . . . . 142
Remote Control Problems . . . . . . . . . . . . . . . . 142
Touch Pad or Mouse Problems
. . . . . . . . . . . . . 142
Video and Display Problems
. . . . . . . . . . . . . . 143
If the display is blank
. . . . . . . . . . . . . . . . 143
If the display is difficult to read
. . . . . . . . . . 144
If only part of the display is readable
. . . . . . . 145
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 145
What Is a Driver?
. . . . . . . . . . . . . . . . . . 145
Identifying Drivers . . . . . . . . . . . . . . . . . 145
Reinstalling Drivers and Utilities
. . . . . . . . . . 146
Troubleshooting Software and Hardware
Problems
. . . . . . . . . . . . . . . . . . . . . . . . . 149
