2
II you need e4ssistancd -
Call Whirlpool Consumer Assistance
Center telephone number. Dial free
from anywhere in the U.S.:
1-800-253-1301
and talk with one of our trained consult-
ants. The consuftant can instruct you in
how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service company
in your area.
ff you prefer, write to:
Mr. William
aark
Consumer Assistance Representative
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number
in your correspondence.
3.
II you need service* -
Whirlpool has a
,~~y!eywok
WhirlpoolSY service
con+nies.
Whirlpool service technicians are trained
to fulfill the product warranty and provide
after-warranty service, anywhere in the
United States. To locate the authorized
Whirlpool service company in your area,
call our Consumer Assistance Center
telephone number (see Step 2) or look in
your telephone directory Yellow Pages
under:
4.
If you need FSP replacement
parts* -
FSP is a registered trademark of
Whirlpool Corporation for quality parts.
Look for thii sy&ol of quality whenever
you need a repiacement part for your
Whirlpool appliance. FSP replacement
parts will ffi right and work right,
because they are made to the same
exacting specifications used to build
every new Whirlpool appliance.
To locate FSP replacement parts in
your area. refer to Step 3 above or call
the Whirlpool Consumer Assistance
Center number in Step 2.
5. If you are not satisfied with how
the problem was solvd -
l
Contact the Major Appliince Con-
sumer Action Panel (MACAP).
MACAP is a group of independent
consumer exPerts that voices
consumer views at the highest levels
of the major appliance industry.
l
Contact MACAP only when the
dealer, authorized servicer and
Whirlpool have failed to resolve your
problem
Major Appliance Consumer
Action Panel
20 North Wacker Drive
Chkago, IL 60606
l
MACAP will in turn inform us of your
action.
l
When requesting assistance, please
provide: model number. serial
nutier. date of purchase, and
a
complete description of the problem
This information is needed in order to
better respond to your request.
39
