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SERVICE
WARRANTY STATEMENT FOR EUROPE
LIMITED THREE-YEAR WARRANTY*
AOC Color Monitors sold within Europe
AOC International (Europe) GmbH warrants this product to be free from defects in material and
workmanship for a period of Three (3) years after the original date of consumer purchase. During
this period, AOC International (Europe) GmbH will, at its option, either repair the defective product
with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as
*stated below. The defective products that are replaced become the property of AOC International
(Europe) GmbH.
If the product appears to be defective, please contact your local dealer or refer to the warranty
card when attached to the product.
Deliver the product freight pre-paid, along with the dated proof of purchase, to the AOC
Authorized Service Center. If you cannot deliver the product in person:
• Pack it in its original shipping container (or equivalent)
• Put the RMA number on the address label
• Put the RMA number on the shipping carton
• Insure it (or assume the risk of loss/damage during shipment)
• Pay all shipping charges
AOC International (Europe) GmbH is responsible neither for any damage or loss during inbound
transport damage nor to inbound product that was not properly packaged.
AOC International (Europe) GmbH will pay the return shipping charges within one of the countries
specified within this warranty statement. AOC International (Europe) GmbH is not responsible for
any costs associated with the transportation of product across international borders. This includes
the international border within the European Union.
* This limited warranty does not cover any losses or damages that occur as a result of
• Shipping or improper installation or maintenance
• Misuse
• Neglect
• Any cause other than ordinary commercial or industrial application
• Adjustment by non-authorized source
• Repair, modification, or installation of options or parts by anyone other than an AOC
Authorized Service Center
• Improper environment
• Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or
other irregularities