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WARRANTY STATEMENT FOR NORTH & SOUTH AMERICA
(EXCLUDING BRAZIL)
WARRANTY STATEMENT
for AOC Color Monitors
Including those Sold within North America as Specified
Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship
for a period of three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after
the original date of consumer purchase. During this period, EPI ( EPI is the abbreviation of Envision
Peripherals, Inc. ) will, at its option, either repair the defective product with new or rebuilt parts, or
replace it with a new or rebuilt product at no charge except as *stated below. The parts or product
that are replaced become the property of EPI.
In the USA to obtain service under this limited warranty, call EPI for the name of the Authorized
Service Center closest to your area. Deliver the product freight pre-paid, along with the dated
proof of purchase, to the EPI Authorized Service Center. If you cannot deliver the product in
person:
• Pack it in its original shipping container (or equivalent)
• Put the RMA number on the address label
• Put the RMA number on the shipping carton
• Insure it (or assume the risk of loss/damage during shipment)
• Pay all shipping charges
EPI is not responsible for damage to inbound product that was not properly packaged.
EPI will pay the return shipment charges within one of the countries specified within this warranty
statement. EPI is not responsible for any costs associated with the transportation of product across
international borders. This includes the international borders of the countries within this warranty
statements.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department
at the toll free number (888) 662-9888. Or you can request an RMA Number online at www.aoc.
com/na-warranty.
* This limited warranty does not cover any losses or damages that occur as a result of:
• Shipping or improper installation or maintenance
• Misuse
• Neglect
• Any cause other than ordinary commercial or industrial application
• Adjustment by non-authorized source
• Repair, modification, or installation of options or parts by anyone other than an EPI Authorized
Service Center
• Improper environment
• Excessive or inadequate heating or air conditioning or electrical power failures, surges, or
other irregularities