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s e c t i o n 5
10
If you see this on the display:
NO SIGNAL
Cause:
The XM signal is being blocked.
ANTENN
A
Cause:
Antenna connector may not be
securely
seated. Cable may be damaged.
OFF
AIR
Cause:
The channel selected is not
currently
broadcasting.
If this happens:
You do not receive all XM channels. Cause:
Your XMCommander is not activated.
The
audio sounds distorted
The audio level is too low
You cannot tune in to a
channe
l
No
song title or artist name
display
s
You should:
Contact XM as described in “Getting Started: Activating
XMComm
ander” on page 2.
Reduce
audio output level as describedunder “Menu Commands
and
Settings: Set Level” on page 7.
Increase
audio output level as described in “Menu Commands
and
Settings: Set Level” on page 7.
Verify that you are authorized to receive that channel as part of
your
subscription with XM and that you have not asked XM to
block
that channel on your XMCommander unit.
Nothing
is wrong with your receiver. This is normal on many talk
and
news channels where there is no song playing. Also, this
information
may not be available for some music channels.
You should:
The message should disappear as soon as you move out of an
obstructed
area such as an indoor garage. If the problem
persists,
make sure your antenna is mounted outside and on top
of
your car with a clear view of the sky.
Make
sure antenna is correctly attached to the receiver and that
antenna
cable is undamaged and free from kinks. Turn the
XMCommander
off and back on to reset this message.
Tune to another channel.
Troubleshooting
Your XMCommander is designed and built to provide you with trouble-free performance without the need
for
service. If it does not appear to be functioning correctly, please make sure all connectors are properly
attached
and follow these troubleshooting steps: