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XDVD1002CM WARRANTY
Limited One-Year Warranty
This warranty gives you specific legal rights. You may also
have other rights which vary from state to state.
Dual Electronics Corp. warrants this product to the original
purchaser to be free from defects in material and work
-
manship for a period of one year from the date of the origi
-
nal purchase.
Dual Electronics Corp. agrees, at our option, during the
warranty period, to repair any defect in material or work
-
manship or to furnish an equal new, renewed or compara
-
ble product (whichever is deemed necessary) in exchange
without charges, subject to verification of the defect or
malfunction and proof of the date of purchase. Subsequent
replacement products are warranted for the balance of the
original warranty period.
Who is covered?
This warranty is extended to the original
retail purchaser for products purchased and used in the
U.S.A.
What is covered? This warranty covers all defects in mate
-
rial and workmanship in this product. The following are not
covered: installation/removal costs, damage resulting from
accident, misuse, abuse, neglect, product modification,
improper installation, incorrect line voltage, unauthorized
repair or failure to follow instructions supplied with the
product, or damage occurring during return shipment of
the product.
What to do?
1. Before you call for service, check the troubleshooting
guide in your owner’s manual. A slight adjustment of
any custom controls or connections discussed in your
instruction booklet may save you a service call.
2. If you require service during the warranty period, you
must carefully pack the product (preferably in the original
package) and ship it by prepaid transportation with a copy
of the original receipt from the retailer to an authorized
service center.
3. Please describe your problem in writing and include
your name, a return UPS shipping address (P.O. Box not
acceptable), and a daytime phone number with your ship
-
ment.
4. For more information and for the location of the nearest
authorized service center please contact us by one of the
following methods:
Call us toll-free at 1-866-382-5476
Email us at cs@dualav.com
Exclusion of Certain Damages: This warranty is exclusive
and in lieu of any and all other warranties, expressed or
implied, including without limitation the implied warranties
of merchantability and fitness for a particular purpose and
any obligation, liability, right, claim or remedy in contract or
tort, whether or not arising from the company’s negligence,
actual or imputed. No person or representative is autho
-
rized to assume for the company any other liability in con
-
nection with the sale of this product. In no event shall the
company be liable for indirect, incidental or consequential
damages.