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Before You Call
Solutions to Common Problems
Before you call for service, review this list. it may save you time and expense. The list includes common occurrences that
are not the result of defective workmanship or materials in this appliance.
OCCURRENCE POSSIBLE CAUSE/SOLUTION
Oven Control Beeps and Displays Electronic control has detected a fault condition. Press any key to clear the
any F code error (example Fll). display and stop the beeping. Reprogram the oven. if a fault reoccurs, record
the fault number. Press any key and call Sears or another qualified servicer.
"d=o" is dispJayed. The door was left open and controls set for self-cleaning cycle.
Just close the door to correct the problem.
Appliance not level. Place oven rack in center of oven. Place a level on the oven rack. Contact
Poor cooking results, installingagent if rack and cabinet cutout flooring are not level.
Kitchen cabinet misalignment may make oven appear to be not level. Be sure
cabinets are square and level. Contact cabinet maker to correct problem.
Entire oven does not operate. When the oven is first plugged in, or when the power supply to the oven has
been interrupted, the display will flash. The oven cannot be programmed until
the clock is set.
Be sure electrical cord is securely connected intothe electrical junction box.
Cord/plug is not installed and/or connected. Cord is not supplied with oven.
Contact Sears or another qualified servicer.
Service wiring not complete. Contact Sears or another qualified servicer.
Power outage. Check house lights to be sure. Call your local electric company.
Short incord/plug. Replace cord/plug.
Controls are not set properly. See instructionsunder Setting Oven Controls to
set the controls.
House fuse has blown or circuit breaker has tripped immediately following
installation. House fuse may not be fully engaged. Check fuse and screw or
engage circuit breaker securely.
House fuse has blown or circuit breaker has tripped after the oven has been
installed and previously operating. Contact Sears or another qualified servicer.
Oven light does not work. Burned-out or loose bulb. Follow the instructions under Changing Oven Light
to replace or tighten the bulb.
Fan noise during cooking
operation.
A cooling fan may automatically turn on and off to cool internal parts. This is
normal, and the fan may continue to run even after oven is turned off.
In self-clean mode, the blower in both ovens will start when using one of the
ovens.
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