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23
Data Size: B6L (182 mm x 128 mm)
Book Size: B6L (182 mm x 128 mm)
Symptom Remedy
USB / iPod
“NA DEVICE” Connect a supported USB device, and check the
connections.
“NO MUSIC” Connect a USB device that contains playable audio files.
“iPod ERROR”
•
Reconnect the iPod.
•
Reset the iPod.
ANDROID
•
Sound cannot be heard
during playback.
•
Sound output only
from the Android
device.
•
Reconnect the Android device.
•
If in [
HAND MODE
], launch any media player
application on the Android device and start playback.
•
If in [
HAND MODE
], relaunch the current media player
application or use another media player application.
•
Restart the Android device.
•
If this does not solve the problem, the connected
Android device is unable to route the audio signal to
unit. (
21
)
Cannot playback at
[
BROWSE MODE
].
•
Make sure KENWOOD MUSIC PLAY APP is installed on
the Android device. (
8
)
•
Reconnect the Android device and make the appropriate
setting in [
ANDROID SETUP
]. (
8
)
•
If this does not solve the problem, the connected
Android device does not support [
BROWSE MODE
].
(
21
)
“NO DEVICE” or
“READING” keeps
flashing.
•
Switch off the developer options on the Android device.
•
Reconnect the Android device.
•
If this does not solve the problem, the connected
Android device does not support [
BROWSE MODE
].
(
21
)
Playback is intermittent
or sound skips.
Turn off the power saving mode on the Android device.
“ANDROID ERROR” /
“NADEVICE”
•
Reconnect the Android device.
•
Restart the Android device.
TROUBLESHOOTING
Symptom Remedy
Pandora
“ADDERROR” /
“SEARCHERROR”
New station creation is unsuccessful.
“CHECKDEVICE” Check the Pandora application on your device.
“NOSKIPS” The skip limit has been reached.
“NOSTATIONS” No stations are found.
“STATIONLIMIT” The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your device.
“CONNECT ERROR” Communication is unstable.
“RATING ERROR” Registration of thumbs up/thumbs down has failed.
“LICENSE ERROR” You try to access from a country which Pandora is not
deliverable.
iHeartRadio
iHeartRadio station
cannot be selected.
If “Explicit Content” in [Account Settings] is checked in
the web version of iHeartRADIO, custom stations become
unavailable.
“CANNOT CREATE” Custom station name creation is unsuccessful.
“CANNOT SAVE” Addition to the favorite category failed.
“DISCONNECTED” Check the connection to the device.
“NOSKIPS” The skip limit has been reached. Retry later.
“NOSTATIONS” No stations are found.
“NOT CONNECTED” Link to the application is impossible.
“IHEARTLINK UP” Make sure you have installed the latest version of the
iHeart Link for KENWOOD application on your device.
“PLEASE LOGIN” You haven’t log in. Log in again.
JS_KWD_KMM_BT312U_KN_EN_5.indd 23JS_KWD_KMM_BT312U_KN_EN_5.indd 23 25/9/2014 7:53:44 AM25/9/2014 7:53:44 AM