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Horizontal flicker appears
• Adjust the image using the “Auto” function in
OSD Main Controls.
• Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Image appears blurred, indistinct or too dark
• Adjust the contrast and brightness on
On-Screen Display.
An "after-image", "burn-in" or "ghost image"
remains after the power has been turned off.
• Uninterrupted display of still or static images
over an extended period may cause " burn
in", also known as "after-imaging " or "ghost
imaging", on your screen. "Burn-in", "after-
imaging", or "ghost imaging" is a well-known
phenomenon in LCD panel technology. In
most cases, the "burned in" or "after-imaging"
or "ghost imaging" will disappear gradually over
a period of time after the power has been
switched off.
• Always activate a moving screen saver
program when you leave your monitor
unattended.
• Always activate a periodic screen refresh
application if your LCD monitor will display
unchanging static content.
• Severe” burn-in” or “after-image” or “ghost
image” symptoms will not disappear and
cannot be repaired. The damage mentioned
above is not covered under your warranty.
Image appears distorted. Text is fuzzy or blurred.
• Set the PC’s display resolution to the same
mode as monitor’s recommended screen
native resolution.
Green, red, blue, dark, and white dots appears on
the screen
• The remaining dots are normal characteristic
of the liquid crystal used in today’s technology,
Please refer the pixel policy for more detail.
The "power on" light is too strong and is
disturbing
• You can adjust “power on” light using the
power LED Setup in OSD main Controls.
Audio problem
No sound
• Check if audio cable is connected to PC and
monitor correctly.
• Ensure audio is not muted. Press OSD “Menu”,
select “Audio” then “Mute”. Check it on “Off”
position.
• Press “Volume” in OSD main control to adjust
the volume.
USB problem
USB peripherals are not working
• Check if USB upstream cable is connected to
your monitor correctly
• Turn your monitor OFF and ON once again.
You may need to install/reinstall USB drivers in
your PC and ensure hub is active.
• Reconnect your USB peripherals
For further assistance, refer to the Consumer
Information Centers list and contact Philips
customer service representative.