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If there are intermittent sound •
disruptions, check that output settings
from the HDMI device are correct.
If you use an HDMI-to-DVI adapter •
or HDMI to DVI cable, check that an
additional audio cable is connected to
AUDIO IN (mini-jack only).
Computer connection issues
The computer display on the TV is not stable:
Check that your PC uses the supported •
resolution and refresh rate.
Set the TV picture format to unscaled. •
Contact us
If you cannot resolve your problem, refer to
the FAQs for this TV at www.philips.com/
support.
If the problem remains unresolved, contact
Philips Consumer Care in your country as
listed in this user manual.
Warning
Do not attempt to repair the TV yourself. This •
may cause severe injury, irreparable damage to
your TV or void your warranty.
Note
Make a note of your TV model and serial •
number before you contact Philips. These
numbers are printed on the back of the TV
and on the packaging.
The TV did not save your picture settings:
Check that the TV location is set to the •
home setting. This mode offers you the
Á exibility to change and save settings.
The picture does not À t the screen; it is too
big or too small:
Try using a different picture format. •
The picture position is incorrect:
Picture signals from some devices may •
not À t the screen correctly. Check the
signal output of the device.
Sound issues
There is picture but no sound from the TV:
Note
If no audio signal is detected, the TV •
automatically switches the audio output off
— this does not indicate malfunction.
Check that all cables are properly •
connected.
Check that the volume is not set to 0. •
Check that the sound is not muted. •
There is picture but sound quality is poor:
Check that the sound settings are •
correctly set.
There is picture but sound comes from one
speaker only:
Verify that sound balance is set to the •
center.
HDMI connection issues
There are problems with HDMI devices:
Note that HDCP (High-bandwidth Digital •
Content Protection) support can delay
the time taken for a TV to display content
from a HDMI device.
If the TV does not recognize the HDMI •
device and no picture is displayed, try
switching the source from one device to
another and back again.
EN
Dali_77_EN_2.indd 28 4/6/2010 11:14:37 AM
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