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12 EN
8 Troubleshooting
Warning
• Never remove the casing of this device.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
device, check the following points before
requestingservice.Iftheproblemremains
unsolved, go to the Philips Web page
(www.philips.com/support). When you contact
Philips, make sure that the device is nearby
and the model number and serial number are
available.
No power
• Make sure that the AC power cord of the
device is connected properly.
• Make sure that there is power at the AC
outlet.
• As a power-saving feature, the system
switches off automatically 15 minutes after
track play reaches the end and no control
is operated.
No response from the unit
• Disconnect and reconnect the AC power
plug, and then turn on the system again.
No sound or poor sound
• Adjust the volume.
• Check if the speakers are connected
correctly.
• Check if the stripped speaker wires are
clamped.
Remote control does not work
• Beforeyoupressanyfunctionbutton,rst
select the correct source with the remote
control instead of the main unit.
• Reduce the distance between the remote
control and the unit.
• Insert the battery with its polarities (+/–
signs) aligned as indicated.
• Replace the battery.
• Aim the remote control directly at the
sensor on the front of the unit.
No disc detected
• Insert a disc.
• Check if the disc is inserted upside down.
• Wait until the moisture condensation at
the lens has cleared.
• Replace or clean the disc.
• UseanalizedCDorcorrectformatdisc.
Poor radio reception
• Increase the distance between the unit and
your TV or VCR.
• Fully extend the antenna.