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16 LA1500R, LA1500RTR and LA1500RTS User’s Guide (020-0319-03 Rev. A)
Appendix
Troubleshooting
If you are experiencing trouble with the LCD display, refer to the following. If
the problem persists, please contact your local dealer or visit Planar Support
at www.planar.com/support. See support contact information on rear cover.
Problem: No image appears on screen.
Check that all the I/O and power connectors are installed correctly and
well connected as described in the “Installation” section.
Make sure the pins of the connectors are not crooked or broken.
Recon gure the resolution of your computer to make it less than or
equal to 1024 x 768.
Problem: Partial image or incorrectly displayed image.
Check to see if the resolution of your computer is higher than that of the
LCD display.
Recon gure the resolution of your computer to make it less than or
equal to 1024 x 768.
Problem: Image has ickering vertical line bars.
Use “Clock” to make an adjustment.
Check and recon gure the display mode of the vertical refresh rate of
your graphic card to make it compatible with the LCD display.
Problem: Image is unstable and ickering
Use “Phase” to make an adjustment.
Problem: Image is scrolling
Check and make sure the VGA signal cable (or adapter) is well
connected.
Check and recon gure the display mode of the vertical refresh rate of
your graphic card to make it compatible with the LCD display.
Problem: Ghosting image (characters and graphics)
Use “Clock” to make an adjustment. If the problem persists,
use “Phase” to make an adjustment.