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Chapter 4 39
Other Information
Can’t select certain channel
• Channel may be blocked or not approved through PARENTAL CONTROLS
.
• If using a VCR, check to make sure the TV/VCR button on the VCR is in the correct mode (press the TV/VCR
button on your VCR).
Noisy stereo reception (analog channels only)
• May be a weak station. Change the Sound Type
to Mono. Go to page 25 for more instructions.
No picture, no sound but TV is on
• Maybe the
signal type is set wrong. Go to page 11 for more instructions.
• You may have the wrong video input channel selected. Use the ANTENNA button to toggle through the available
video input channels.
Sound okay, picture poor (analog channels only)
• Check antenna connections. Make sure all of the cables are firmly connected to the jacks.
• Try adjusting sharpness to improve weak signals. Go to page 27 for more instructions.
Black box appears on the screen
• Closed caption might be on. Check
CC in the SETUP menu. Go to page 30 for more instructions.
The Remote Control Doesn’t Work
• Something might be between the remote and the remote sensor on the device. Make sure there is a clear path and
point directly at the TV.
• Maybe batteries in the remote are weak, dead or installed incorrectly. Put new batteries in the remote.
Problems with Parental Controls
Can’t select a certain channel
• The channel may be blocked or not approved through PARENTAL CONTRO
L SETTINGS.
The rating limits don’t work
• You must activate the settings. Go to page 18 for instructions.
I don’t remember my password and I want to unlock the TV
• If you forget your password, you can reset it. Make sure the TV is off. Simultaneously press and hold VOL- on
the TV’s front panel and CLEAR on the remote for approximately 5 seconds. Enter a new password next time you
access the PARENTAL CONTROL menu.
The Parental Controls won’t let me watch a program even though it’s not rated as violent
• Maybe the movie was given an NR (Not Rated) status. Check to see if the Exempt Prgms
option is Locked. Refer to
page 22 for instructions.
How do I replace my remote
• If you need to replace your remote, call 1-800-338-0376. A shipping and handling fee will be charged upon
ordering, and the appropriate sales tax. Have your Visa, MasterCard or Discover Card ready. Your remote part
number is R130A1.