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Tips and troubleshooting
•Problem: Player repeats same tracks or all tracks.
– Repeat play is turned on. Touch the MENU button (M) to change the play mode.
•Problem: Audio distorted at high volume.
– Select another DSP setting.
–Turn down the volume.
•Problem: The audio tracks on my player keep skipping or popping.
–You’ll need to re-record the audio track – make sure you close all other applications on your PC
when you record.
–Try recording with Error Correction setting turned on.
•Problem: Player turns itself off.
–Your player turns itself off if you leave it in pause mode or navigation mode for the duration
specified in PowerSave setting.
•Problem: The player cannot be turned on.
– Reset the player by pressing the RESET button.
– If the player still cannot be turned on after resetting, perform a firmware upgrade to restore it.
– Please go to
http://www.rcaaudiovideo.com for more details.
•Problem: Player does not respond to key presses.
– The key lock may be active. Unlock by sliding the power key to the middle position.
– If your player stops responding to key presses, you can reset it by pressing the RESET button
with a non-metal pointed object (e.g. toothpick). Most of your settings will be preserved; only
the settings that you have changed after your last power off will be lost.
– This player may temporarily cease to function if subjected to electrostatic disturbance.
To resume normal operation, it may be necessary to cycle the power off and back on or you can
reset it by pressing the RESET button with a non-metal pointed object (e.g. toothpick).
•Problem: Player cannot play WMA songs.
– Secure music download files must be transferred to your player through the Yahoo! Music
TM
Jukebox or the application recommended by your online music download service (Note:
Services and applications must be Windows Media audio-compliant and support Digital Rights
Management.) (Apple iTunes
TM
music content is not supported).
•Problem: The player takes a long time to read files in a folder.
– File reading may take longer if too many files are put in a single folder. Re-organize your files
into a number of folders.
•Problem: Why song information is not showing correctly?
– Song information may not match your current player’s language setting. Change the language
setting.
Additional Information