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When problems occur with the XM tuner, a message will appear on the display. Refer to the table below to identi-
fy the problem, then take the suggested corrective action.
The XM Listener Care Center is also available on the phone, please call (800)-967-2346 during the following hours:
Mon - Sat: 6 AM - 2 AM EST Sun: 8 AM - 8 PM EST
CHECK ANTENNA
UPDATING
NO SIGNAL
LOADING
OFF AIR
A short-circuit occurring in the antenna or the surrounding antenna cable.
Make sure that there is nothing unusual with the antenna or antenna cable.
The XM antenna is not connected.
Check whether the XM antenna cable is attached securely.
Premium channel you selected is not authorized.
Wait approximately 2 seconds until the radio returns to the previous channel or CH001.
If it doesn't change automatically, select another channel.
If you want to listen to the premium channel, please contact XM.
You have not subscribed to XM. Radio is being updated with latest encryption code.
Contact XM Satellite Radio for subscription information. When a contract is canceled
you can choose CH000 and all free-to-air channels.
XM signal is too weak at the current location.
Wait until your vehicle reaches a location with a stronger signal.
Unit is acquiring audio or program information.
Wait until the unit has received the information.
The channel you selected is not broadcasting any programming.
Select another channel.