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Troubleshooting
Before contacting technical support, refer to this section.
PC on-screen messages
If there is something wrong with the PC input
signal, one of the following messages appears
on the screen. See pages 35 to 38 for possible
remedies.
If “Not Supported Signal” appears
This indicates that the input signal is not
supported by the display’s specification. Set the
resolution and refresh rate of the computer’s
graphics board as indicated in the message. Also
check to see cables are connected to the
appropriate input connectors.
If “No Input Signal” appears
This indicates that no signal is being input via the
connected computer. Check to see if a cable is
connected to this input signal. Also check if the
computer is in Power Save mode by pressing any
key on the keyboard or by moving the mouse.
The ”No Input Signal” message will disappear
after 5 seconds and enter Power Save mode.
If “Cable Disconnected” appears
This indicates that the cable has been
disconnected from the connector. Check to see
cables are securely connected to the appropriate
connector. The “Cable Disconnected” message
will disappear after 5 seconds and enter Power
Save mode.
Trouble symptoms and remedies
If a problem occurs as a result of a
connected computer or other equipment,
refer to the connected computer/
equipment’s instruction manual.
Use the self-diagnosis function (page 39)
if these recommendations do not resolve
the problem.