Filter
Top Products
21
01GB02CD-EUR.fm masterpage:Right
NVX-HC1
2-583-235-11 (1)
Troubleshooting
The following checklist will help you remedy
problems you may encounter with your unit.
Before going through the checklist below, check
the connection and operating procedures.
Error message
When “Please Set Original Disc in NAVI Unit”
keeps appearing after inserting the supplied
DVD-ROM, consult your nearest Sony dealer.
General
The operation buttons do not function.
• TA (traffic announcement) is interrupting.
tWait until the TA interruption finishes.
tCancel the TA function by pressing
(MODE), or (TA) on the card remote
commander.
• Press the reset button (page 9).
GPS signal cannot be received.
• The system cannot receive GPS signals due
to an obstruction.
tMove your car somewhere clear.
• GPS signal reception is low.
tCheck the GPS signal values.
• The GPS aerial is incorrectly installed.
tInstall the GPS aerial where the signal is
not interrupted by the body of the car, etc.
and install the aerial horizontally. For
details, see the Installation/Connections
manual.
• The GPS aerial is not properly connected to
the unit.
tInsert the connector of the aerial until it
clicks into the GPS ANT. IN port of the
unit. For details, see the Installation/
Connections manual.
The car position on the map does not match
the current road.
The error margin of the signal from the GPS
satellites is too large. A maximum error
margin of a few hundred metres can exist.
tSearch for the route again and update your
current car position. For details, see
“Searching for the route again” on page 17.
• Lead-free solder is used for soldering certain
parts. (more than 80 %)
• Halogenated flame retardants are not used in the
certain printed wiring boards.
• Halogenated flame retardants are not used in
cabinets.
• Packaging cushions do not use polystyrene foam.
The guidance patterns cannot be changed
by pressing (MAP).
• The patterns cannot be changed when you
are on the motorway.
• The current car position does not appear on
the route right after guidance started.
tWait unit the current car position appears
on the road map.
The voice guidance cannot be heard.
• The volume is too low.
tPress (+) (VOL) on the card remote
commander or rotate the L dial clockwise
to adjust the volume.
• The ATT function of the main unit is
activated.
tCancel the ATT function of the main unit.
“s” appears on the display.
The characters on the route guidance display
complies with ISO 8859-1 character set,
incompatible characters are shown as “s.”
Arrow guidance “M” appears for a while.
• The system still calculates the direction on
the route right after guidance started.
• There is no way to make a right or left turn
for a while.
• The distance to the next turning point is over
5 km (3 miles) for general roads and 10 km
(6 miles) for motorways.
Estimated travel distance, travel time or
arrival time is not displayed.
The current car position does not appear on the
route right after guidance started, and the
system still calculates the route information.