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Troubleshooting
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8 Troubleshooting
8.1 Touch Screen Problems
Problems Causes Solutions
Touch screen does
not respond to hand
gestures or render
them properly.
Dust, particles or any
foreign material on the
camera’s or reector’s
surface may affect image
quality and the display’s
touch function.
1. Remove any dust or
particles from the reector
and camera using
compressed air.
2. Gently clean the cameras
and reector surface
carefully with a soft
antistatic brush to avoid
scratches.
3. Clean any remaining dust
with a clean, dry dust-free
cloth.
8.2 Messaging Problems
Problems Causes Solutions
Unable to send
or receive text
messages.
The signal strength is not
strong enough.
Try moving to a different
location for better signal
reception.
Unable to send or
receive e-mail.
The Internet connection
or the e-mail setting is not
congured properly.
Check your network
connection, and conrm with
your e-mail service provider
if your e-mail setting has
been congured correctly.
Unable to connect to
the network.
You are not within the
network’s service area.
Check the service area with
your service provider.
Poor signal. Move to an open space or
if you are inside a building
move closer to a window.