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8.3 Other Problems
Problems Solutions
No power Touch the LED power light for at least 1-2 seconds, if the LED
does not light blue with the device booting-up then:
-
Ensure that the power adaptor is plugged-in to a suitable
power socket
-
Ensure that the DC connector is fully inserted into the correct
socket on the rear of the VSD241 located under the cover
-
Check the power socket with another device (i.e. table lamp)
-
If there is still no power then contact ViewSonic support or
the Reseller from whom the device was purchased
No display Check external HDMI device and connections.
Lock-up Restart by touching LED power light.
App doesn't
function
Check with App author.
No network Check WiFi settings, try Ethernet if available.
No audio Check volume level setting.