Troubleshooting
Symptom Possible Cause Action
Erratic
behavior.
Unit not receiving
enough power under
self-powered operation.
Use the Power Adapter that was supplied with
the unit to provide
Pressing the
Hotkeys gets
no response.
The connection from
the selected port to the
target computer has
been broken, or the
computer is turned OFF.
Check the Online LED for the selected port. If it
is not lit:
1. Manually press one of the Select switches to
connect to a computer that is powered ON.
2. Check the cables to make sure they are all
properly connected.
Improper keyboard
reset.
1. Reset the keyboard (and mouse) by
simultaneously pressing Buttons 1 and 2 on
the First Stage unit for 3 seconds.
2. Unplug the keyboard connector from the
Console Keyboard Port, then plug it back in.
Improper Master View
reset.
Turn off all Master View units and wait five
seconds before turning them back on. See
Powering Off and Restarting, p. 12, for details.
Incorrectly keying in
the Port ID.
After invoking the Hotkey function with the
[Numlock /] combination, be sure to key in the
Port ID and press [Enter] within one second for
each key.
Mouse is not
responding.
Improper mouse reset. 1. Reset the mouse (and keyboard) by
simultaneously pressing Buttons 1 and 2 on
the First Stage unit for 3 seconds.
2. Unplug the mouse connector from the
Console Mouse Port, then plug it back in.
2002-12-27
CS-88A User Manual 35
