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Administering Database Creating Database Backup
INDeX Contact Centre Modules Page 80
Installation & Maintenance 38HBK00001SCM - Issue 11 (05/01)
2. Highlight the Server item (i.e. ARCHIVERSQL in the above screen) on the
explorer tree and then from Tools menu, select Backup Database, the
following screen appears:
3. Using the pull down arrow associated with Database field, select SDXArchiver
database.
4. From the list of Backup options, ensure Database – complete is selected. This
is recommended when backing up the database for the first time. Refer to
“Database – Differential” on page 81 to select the Differential Backup option.