Memory card troubleshooting.................................................................................................162
The Attention light blinks when I insert my memory card or storage device.....................163
The product does not read the memory card...................................................................164
The photos on the memory card do not transfer to my computer.....................................165
Photos in a connected digital camera with PictBridge do not print...................................167
Scan troubleshooting..............................................................................................................167
Scan fails..........................................................................................................................168
Text is incorrect or missing...............................................................................................170
The scan feature does not work.......................................................................................171
Copy troubleshooting..............................................................................................................172
Nothing happens when I try to copy.................................................................................172
Fit to Page is not working as expected............................................................................174
The image is cropped when I make a borderless copy....................................................175
A borderless copy has white space around the edges.....................................................176
CD/DVD print troubleshooting................................................................................................177
The product does not detect the CD/DVD holder.............................................................177
The product does not detect a CD/DVD on the holder.....................................................179
The product is printing on a non-printable area of my disc...............................................180
The ink on the CD/DVD is not drying................................................................................181
Errors......................................................................................................................................182
Product messages............................................................................................................182
File messages...................................................................................................................230
General user messages...................................................................................................232
Paper messages...............................................................................................................237
Power and connection messages.....................................................................................242
Print cartridge messages..................................................................................................245
15 HP warranty and support
Warranty.................................................................................................................................269
Print cartridge warranty information........................................................................................269
Support process.....................................................................................................................269
Before you call HP support.....................................................................................................270
HP support by phone..............................................................................................................270
Phone support period.......................................................................................................271
Placing a call....................................................................................................................271
After the phone support period.........................................................................................271
Additional warranty options....................................................................................................271
HP Quick Exchange Service (Japan).....................................................................................272
HP Korea customer support...................................................................................................272
Prepare the HP All-in-One for shipment.................................................................................273
Remove the print cartridges before shipment...................................................................273
Remove the control panel faceplate.................................................................................273
Pack the HP All-in-One...........................................................................................................274
16 Technical information
Specifications.........................................................................................................................277
Contents
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Contents
