93
Troubleshooting
Deleting/Editing Images
Computers
Symptom Cause Solution
Your camera cannot
delete an image.
• The image is protected.
• You are using a “Memory Stick Duo” with a
write-protect switch, and the write-protect
switch is set to the LOCK position.
p Cancel the protection (page 66).
p Set it to the recording position (page 109).
You have deleted an
image by mistake.
• Once you have deleted an image, you cannot
restore it.
p Marking - (protect) will prevent you from deleting images by
mistake (page 66).
p Accidental deletion can be prevented by setting the write-
protect switch of a “Memory Stick Duo” that has a write-protect
switch to the LOCK position (page 109).
The resizing function
does not work.
• You cannot resize movies and Multi Burst
images.
—
You cannot display a print
(DPOF) mark.
• You cannot display print (DPOF) marks on
movies.
—
You cannot cut images. • The movie is not long enough to cut.
• Protected movie cannot be cut.
• Still images cannot be cut.
—
p Cancel the protection (page 66).
—
Symptom Cause Solution
You do not know if the OS
of your computer is
compatible.
— p Check “Recommended computer environment” (pages 75 and
86).
You cannot install the
USB driver.
— p In Windows 2000, log on as Administrator (authorized
Administrators) (page 75).
