Networking Setup Guide 11
Novell NetWare
In the printer list, if the Printer Name is listed as <Information Not Available>, the
Administrator is unable to communicate with the printer using SNMP over IPX; this
indicates that either the printer selected is an unsupported printer or the network
configuration is incorrect. If the printer is not listed, check the printer’s Configuration
Page for network errors.
Note
The PhaserShare Administrator displays an SNMP error when the client
computer running the PhaserShare Administrator is not attached to a file server
with the same frame type as the printer is using. The same error is displayed if a
version of the PhaserShare Administrator below 3.6 is used to configure a newer
Tektronix printer. The Printer Not Responding dialog box is displayed with the
message: This printer is not responding to SNMP queries. Please check the
printer and try again. Click OK and correct the problem.
Testing the file server-to-printer connection
1. First use the CAPTURE command to redirect an LPT port output to a network queue.
For example:
2. Use any text editor to create a two-line ASCII file with the following contents:
3. Use the COPY command to send the file to the printer. For example, if the file is
called SHOWPAGE, and the printer is assigned to LPT1, type:
If the file server-to-printer connection is functional, the printer ejects a blank page.
Cannot submit job to a queue
Use NWAdmin verify that the user is a queue user.
1. Log in as ADMIN and launch NWAdmin. Browse the directory services tree to the
location of the print queue object for this printer. Double-click the print queue object
to view its properties.
2. The identification view is displayed by default. If it is not displayed, select it. Make
sure that all of the Operator Flags at the bottom left corner of the window are
checked.
3. Click Users; this view displays a list of queue users and queue user groups. Verify
that the list of users, groups, and group memberships are correct. For more details,
consult the NetWare Administrator documentation.
CAPTURE NB NFF NT Q=PHASER L=1
where:
NB specifies NO BANNER
NFF specifies NO FORM FEED
NT specifies NO TABS
Q=PHASER specifies PHASER as the queue name
L=1 specifies port LPT1
%!
showpage
COPY SHOWPAGE LPT1:
