Problem using Mail Notice Service
Xerox CopyCentre/WorkCentre 118 System Administration Guide 127
Problem using Mail Notice Service
This section explains what to do when a problem occurs while using Mail Notice
Service feature. The possible causes, confirmation methods, and actions are as
follows. If a problem still exists after the corrective action has been performed, follow
the Problem Solving Procedures on page 111 to seek further assistance.
Cannot delete the job. – Wait for a while and then click
the [Refresh Status] button.
Cause Confirmation Method Action
Cause Confirmation Method Action
Mail Notice Service does not
notify the machine status.
Use CentreWare Internet
Services to check if the E-
mail address of the machine
is set.
Set the E-mail address of the
machine.
Use CentreWare Internet
Services to check if [Mail
Notice Service] is activated.
Activate [Mail Notice
Service].
Use CentreWare Internet
Services to check if the
SMTP Server IP Address or
POP3 Server IP Address is
set correctly.
Set the SMTP Server IP
Address or POP3 Server IP
Address.
Use CentreWare Internet
Services check if the POP3
Server Login Name or POP3
Server Password is set
correctly.
Set the POP3 Server Login
Name or POP3 Server
Password.
Use CentreWare Internet
Services to check if the Mail
Notice settings are set
correctly.
Set the Mail Notice settings.
Use CentreWare Internet
Services to check if the
recipient mail addresses are
set correctly.
Set the recipient mail
addresses.
Check if your SMTP or POP3
server function correctly.
Check your SMTP or POP3
server.
