Filter
Top Products
LIMITED WARRANTY
ALPINE ELECTRONICS OF AMERICA, INC. AND ALPINE OF CANADA INC. (“Alpine”), are dedicated to quality craftsmanship and are pleased to offer
this Warranty. We suggest that you read it thoroughly. Should you have any questions, please contact your Dealer or contact Alpine at one of the
telephone numbers listed below.
PRODUCTS COVERED:
This Warranty covers Car Audio Products and Related Accessories (“the
product”). Products purchased in the Canada are covered only in the
Canada. Products purchased in the U.S.A. are covered only in the U.S.A.
LENGTH OF WARRANTY:
This Warranty is in effect for one year from the date of the first
consumer purchase.
WHO IS COVERED:
This Warranty only covers the original purchaser of the product, who
must reside in the United States, Puerto Rico or Canada.
WHAT IS COVERED:
This Warranty covers defects in materials or workmanship (parts and
labor) in the product.
WHAT IS NOT COVERED:
This Warranty does not cover the following:
Damage occurring during shipment of the product to Alpine for
repair (claims must be presented to the carrier).
Damage caused by accident or abuse, including burned voice coils
caused by over-driving the speaker (amplifier level is turned up
and driven into distortion or clipping). Speaker mechanical failure
(e.g. punctures, tears or rips). Cracked or damaged LCD panels.
Dropped or damaged hard drives.
Damage caused by negligence, misuse, improper operation or
failure to follow instructions contained in the Owner’s manual.
Damage caused by act of God, including without limitation,
earthquake, fire, flood, storms or other acts of nature.
Any cost or expense related to the removal or reinstallation of the
product.
Service performed by an unauthorized person, company or
association.
Any product which has the serial number defaced, altered or
removed.
Any product which has been adjusted, altered or modified without
Alpine’s consent.
Any product not distributed by Alpine within the United States,
Puerto Rico or Canada.
Any product not purchased from an Authorized Alpine Dealer.
HOW TO OBTAIN WARRANTY SERVICE:
You are responsible for delivery of the product to an Authorized
Alpine Service Center or Alpine for repair and for payment of any
initial shipping charges. Alpine will, at its option, repair or replace
the product with a new or reconditioned product without charge.
If the repairs are covered by the warranty, and if the product was
shipped to an Authorized Alpine Service Center or Alpine, Alpine
will pay the return shipping charges.
You should provide a detailed description of the problem(s) for
which service is required.
You must supply proof of your purchase of the product.
You must package the product securely to avoid damage during
shipment. To prevent lost packages it is recommended to use a
carrier that provides a tracking service.
HOW WE LIMIT IMPLIED WARRANTIES:
ANY IMPLIED WARRANTIES INCLUDING FITNESS FOR USE AND
MERCHANTABILITY ARE LIMITED IN DURATION TO THE PERIOD OF THE
EXPRESS WARRANTY SET FORTH ABOVE AND NO PERSON IS
AUTHORIZED TO ASSUME FOR ALPINE ANY OTHER LIABILITY IN
CONNECTION WITH THE SALE OF THE PRODUCT.
HOW WE EXCLUDE CERTAIN DAMAGES:
ALPINE EXPRESSLY DISCLAIMS LIABILITY FOR INCIDENTAL AND
CONSEQUENTIAL DAMAGES CAUSED BY THE PRODUCT. THE TERM
“INCIDENTAL DAMAGES” REFERS TO EXPENSES OF TRANSPORTING
THE PRODUCT TO THE ALPINE SERVICE CENTER, LOSS OF THE
ORIGINAL PURCHASER’S TIME, LOSS OF THE USE OF THE PRODUCT,
BUS FARES, CAR RENTALS OR OTHERS COSTS RELATING TO THE CARE
AND CUSTODY OF THE PRODUCT. THE TERM “CONSEQUENTIAL
DAMAGES” REFERS TO THE COST OF REPAIRING OR REPLACING OTHER
PROPERTY WHICH IS DAMAGED WHEN THIS PRODUCT DOES NOT
WORK PROPERLY. THE REMEDIES PROVIDED UNDER THIS WARRANTY
ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS.
HOW STATE/PROVINCIAL LAW RELATES TO THE
WARRANTY:
This Warranty gives you specific legal rights, and you may also have
other rights which vary from state to state and province to province. In
addition, some states/provinces do not allow limitations on how long
an implied warranty lasts, and some do not allow the exclusion or
limitation of incidental or consequential damages. Accordingly,
limitations as to these matters contained herein may not apply to you.
IN CANADA ONLY:
This Warranty is not valid unless your Alpine car audio product has
been installed in your vehicle by an Authorized Installation Center, and
this warranty stamped upon installation by the installation center.
HOW TO CONTACT CUSTOMER SERVICE:
Should the product require service, please call the following number
for your nearest Authorized Alpine Service Center.
Or visit our website at; http://www.alpine-usa.com
CAR AUDIO 1-800-ALPINE-1 (1-800-257-4631)
NAVIGATION 1-888-NAV-HELP (1-888-628-4357)
ALPINE ELECTRONICS OF AMERICA, INC., 19145 Gramercy Place, Torrance, California 90501, U.S.A.
ALPINE ELECTRONICS OF CANADA, INC., 777 Supertest Road, Toronto, Ontario M3J 2M9, Canada
Do not send products to these addresses.
Call the toll free telephone number or visit the website to locate a service center.