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i. Navigate to Control Panel >Sound > Recording tab.
ii. In Recording tab, ensure that the correct microphone is selected. For example, if you are using the
built-in microphone, the Internal Microphone Array should be selected. If you are using an exter-
nal microphone, the Microphone should be selected instead.
For Mac systems,
i. Go to System Preferences and click Sound.
ii. Click the Input tab and ensure that the correct microphone is selected as the input device.
Additional Support
If you encounter any other issues or have any other enquiries about your SBX 10 / SBX 20 or any other
Creative products, please visit our comprehensive knowledge base at support.creative.com or
www.soundblaster.com for additional information.