XDVD710 OPERATION
56
Problem Cause Action
Unit will not turn on
(no power)
Yellow wire not connected or incorrect voltage
Red wire not connected or incorrect voltage
Check connections for proper voltage (11~16VDC)
Black wire not connected Check connection to ground
Fuse blown Replace fuse
Unit has power
(but no sound)
Speaker wires not connected Check connections at speakers
One or more speaker wires touching each
other or touching chassis ground
Insulate all bare speaker wires from each other and chassis
ground
Unit blows fuse
Yellow or red wire touching chassis ground Check for pinched wire
Speaker wires touching chassis ground Check for pinched wire
Incorrect fuse rating Use fuse with correct rating
Unit has audio
(but no video)
Parking brake safety circuit not connected
Parking brake not applied
Check connections at parking brake
Apply parking brake
No video display
(when in reverse)
Reverse circuit not connected
Vehicle is not in reverse
Check connections at reverse lamp
Select reverse gear
DVD does not start playback
Physical defect in media
Wrong region
Check media for scratches
Use discs labeled "Region 1" or "All" only.
IR remote does not work
Dead battery Replace battery
Excessive skipping
Unit is not mounted correctly
Check mounting sleeve
Physical defect in media Check media for scratches
Bad Disc appears
on display
Focus error or disc is in upside down Press eject or RESET
Incorrect Region Code
appears on display
Region code error Use only DVDs labeled “Region 1” or “All” only.
Front panel will not
open/close
Front panel obstructed Remove the obstacle and press OPEN again to resume the
monitor open/close sequence.
XM Radio
Problem Cause Action
You can not receive any
XM channels
Your XM Radio receiver is not activated Contact XM as described on page 53
You can not tune into a
specific XM channel
You may not be authorized to receive that
channel
Verify your subscription with XM
Contact XM as described on page 53
No Signal appears on
display
The XM signal is blocked Move vehicle from obstructed area
(such as inside a tunnel or a garage)
This message may appear when driving
inside a tunnel or under obstacles
Make sure the antenna has a clear view of the sky
Check Antenna appears on
display
The XM antenna is not connected
The antenna cable is damaged
Check XM antenna connection
Check for pinched or cut antenna cable
OFF AIR appears on
display
The selected channel is not in service Try another channel
No song title or artist name
is displayed
This information may not be available for
some music channels, news channels, or
when there is no song playing
This condition is normal, there is
nothing wrong with your receiver
Troubleshooting