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Sound is distorted Volume level is set too high Decrease the volume
Sound source is distorted If the iPhone/iPod original sound source (MP3) is old or of poor quality,
distortion and noise are easily noticed with high-power speakers. Try a
different file from a trusted source such as iTunes.
If you are using an external sound source like older generation of iPod
or iPod Shuffle, try reducing the output volume on the device itself. Also
try turning bass boost OFF.
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Troubleshooting
SolutionSymptom Possible Problem
Unit/adaptor gets
warm after extended
play at high volume
This is normal Turn unit off for awhile or lower volume
Lower EQ settings.EQ settings are too high. For example, if the
treble is too high, the 3D effect may not sound
as good
Custom snooze time not set
Alarm not working AM/PM time/alarm time not set correctly When setting clock or alarm time, take note of the AM/PM indicators
Alarm time or source selected for alarm 2 , not
alarm 1 or vice versa
Wake schedule setting is not correct
7 days is every day alarm, weekday is Mon-Fri, and weekend is Sat-Sun.
See page 6 for setting alarms.
Calendar is not set correctly, which can affect
wake schedule alarm operation
See page 5 for setting Clock/Calendar Section.
Make sure to set the alarm time and source for the alarm icon 1 or 2
that is shown on the clock display
Snooze time
is too long/short
Press and hold Snooze button then press or Button to adjust
Bluetooth music is
broken up
Bluetooth device is out of range of unit
Move your Bluetooth device within 30 feet of the unit
Can’t play Bluetooth
music from cellphone
or other Bluetooth
devices
Device does not support the A2DP and
AVRCP Bluetooth profiles
While you need the A2DP and AVRCP Bluetooth profiles to stream
music to the unit, you can still use the handsfree speaker phone
functionality
Device and unit are not paired AND linked
Make sure your phone supports the A2DP and AVRCP Bluetooth
profiles before linking/pairing. The unit defaults to the last linked
device, so a new device may need to be linked from the device
itself (see your device’s user guide).
Can’t hear caller’s
voice
Bluetooth device is out of range of unit
Move your cell phone closer to unit
Volume on unit is too low
Raise volume on unit
Others can't hear
my voice/voice isn't
clear to listener
You are too far from unit microphone
Mic is muted/ Mute operation is on
The mic is near the Snooze Button. Move closer to the unit.
Press the Mute Button on the remote to release mute
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